The DCSP Policy sets out a range of options for engaging service providers.
A Preferred Service Provider process may be appropriate if you have a service provider that is:
- continuing to meet the identified need
- meeting the agreed service specifications, quality standards and contractual requirements
- operating efficiently and capable of meeting the service requirements
- continuously providing improved services to the community
The guide covers:
- what a preferred service provider is
- requirements to be eligible for preferred service provider status
- preferred service provider service agreement variation
- developing a new preferred service provider request
Information is also available about managing the service agreement.