What is a Preferred Service Provider?

A Preferred Service Provider (PSP) is an existing community service provider given exemption from an open tender process.

Your agency can make an existing community services provider a Preferred Service Provider (PSP) under a Delivering Community Service in Partnership (DCSP) policy exemption.  

Your agency still needs to do a procurement process and assess whether the provider is meeting the criteria for PSP status

Contracting for the service is then allowed through either a:  

The review of a potential PSP should be transparent to reflect accountable and ethical practice.  It also includes the identified service provider in the PSP process. 

Page reviewed 3 September 2019