This section of the guide is split into several pages that will help you to effectively manage your service agreement.
Service agreement administration covers the practical aspects of service agreement management:
- meetings
- payments
- recordkeeping
- variations
Service agreement management provides guidance about:
- managing transition
- risk management
- contract management plans
- relationship management
Review and evaluate the contract will guide you through:
- extending or finalising the contract
- the three month notice period
Renew the service agreement covers your options at the end of the contract term, including:
- how to conduct a new procurement process while the service agreement is still going
- handovers
- preferred service provider process
Community services procurement resources contains additional guidance about managing your service agreement.